Frequently Asked Questions

See FAQs and additional information to help you plan your trip with us! 

  • Renting gear for your adventure couldn't be easier:

    • Choose the equipment: Browse our selection online to find the gear that suits your needs and preferences.
    • Book your rental: Reserve your gear directly through our website. Provide your rental dates, any special requests, and your contact information. Want to chat first? Reach out - we’re happy to help!
    • Pick up or delivery: Grab your gear from our home-based shop, or let us deliver it to your hotel, vacation rental, or Medford airport. Delivery is free within 15 miles of Medford, Oregon. We also offer special delivery for through-hikers or unique adventures—just ask!
    • Enjoy your trip: Explore your destination at your own pace. Need ideas? We can share unique destinations and local travel tips.
    • Return the gear: When your adventure ends, return your gear to our shop or arrange for pickup from your location.

    We'll make sure you're ready, without the hassle. Browse the gear rental page to book items.

  • We’ve got you covered! Rent complete camping packages or individual items - no need to invest in expensive gear for a single trip. Plus, skip the stress and hassle of packing, checking, and flying with bulky equipment. We’ll make sure everything you need is ready for your adventure when you arrive. Browse the gear rental page to book items.

  • Just ask! If you are looking for something specific or want to customize a package, we’ll do our best to make it happen. Here’s how:

    • Reach out: Contact Us with your request.
    • Tell us your vision: Share details about your trip, group size, and any special gear you need.
    • Need gear delivered to a trailhead or remote location? We can help with Pacific Crest NST or other adventure-specific drop-offs.
    • We’ll make it work: We’ll confirm availability or suggest alternatives to fit your adventure.

  • Absolutely. We only stock trusted brands like Big Agnes, Kelty, Sea to Summit, and Mountain Hardwear - durable gear we’ve tested ourselves across the West, from Alaska’s rugged wilderness to Arizona’s desert landscapes. Every item is proven to withstand the elements and deliver comfort and durability trip after trip

    Browse our durable gear on the gear rental page.

  • Yes! We offer individual kits, family packages, and group options. Whatever your adventure looks like, we’ll make sure you have everything you need to create unforgettable moments under the stars with family and friends.

    If you have a unique group size or a family package not listed on our site, just let us know. We’ll confirm availability or suggest alternatives to fit your adventure.

    Plan your group adventure - Get started now!